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  Events
  Corsidian and Aspect Software organize "Transforming the way Companies Interact with to their Customers Improving Customer's Satisfaction"
August 25th, 2006
San Juan, PR.
  Corsidian will participate in the "4th. Latin American Congress of Credit and Collections 2006"
August 16th & 17th, 2006
Bogota, Colombia.
  Corsidian will participate in the "5th. International Contact IP & Forum Congress"
September 20th & 21st, 2006
Monterrey, Nuevo Leon.
  Corsidian will be present on the "International Congress of Telephony IP Monterrey 2006"
October 2nd to 4th, 2006
Monterrey, Nuevo Leon.
 


Solutions to meet your Contact Center Needs

Corsidian's software services are focused on technologies designed to solve your problems. They allow companies to concentrate on Contact Centers success metrics. Our solutions go beyond any business boundary and therefore allow customers prices reduction and creating a more loyal customers base.

Corsidian offers the technology that companies require to optimize its contact centers.

Some of Corsidian's solutions are:


Inbound

ACD
CTI
IVR
Work Force Management

Outbound

Predictive Dialer
Best time to call

Performance Optimization

Balanced Scorecard

Quality Assurance

Full Recording
Call Quality
e-Learning

Web Interaction

Chat
Mail

 

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